Archives: "Death to paper! Viva paper!"
By: Merlin Mann & Danny O’Brien
[This article originally appeared in Make Magazine, Vol. 4, Oct. 2005; it’s reposted here for future reference outside of O’Reilly’s goofy walled garden, &c.]
You may recall, several years back, when the coroner’s report on paper came back with findings as grave as they were decisive. Owing to its purported cost, unwieldiness, and utter obviation by widely available clusters of zeroes and ones, the proud and pulpy sheet was reportedly as dead as Trotsky. Four-thousand years in the loyal service of pharoahs, lovers, and child-artists just terminated without ceremony or recompense—made redundant, we were told, because simply everyone was using computers nowadays, so, why—God, why?—would any sensible person ever want to write something down again? I mean, really.
So, visualize the bafflement among the paperphilic staff of Life Hacks Labs upon hearing from many of these same (albeit slightly rounder and greyer) futuristas that paper is now apparently “back.” And…and…apparently paper has really caught on with geeks. Can you believe it? The same scoundrels who were placed in charge of all those computers that supposedly replaced paper back during the Clinton Administration! The very idea. The mind reels.
There is no Lumber Cartel
Friends, we’re here today to unveil the august secret that we hope will save potentially dozens of Important Technology Writers from needing to produce another wide-eyed report on how very odd it is that all these geeks seem to love paper so much. Brace yourself, because it’s a wild one. The trick is that there is no paradox. No more so than suggesting that people who buy screwdrivers must necessarily hate drills.
Geeks rely on paper for the same reason that the normals do; paper—along with conceptual cousins like whiteboards and magnets—is simply the most efficient tool at our disposal for completing certain kinds of cognitive work. And, it’s a fact that no amount of enhanced technology will likely diminish anytime soon.
Paper’s in the room with you
The physicality of paper invites us to stack and tear and tape and fold and occasionally even fashion a missile to hurl at a beloved family pet. Paper is there, and it inarguably represents the purest and most durable instance of the WYSIWYG interface.
A pile of sticky notes and a blank wall brings a multi-person brainstorming session to life, while the modest index card lets us capture, pile, analyze, and quickly reorganize our thoughts in ways that can be very cognitively satisfying.
Each blank sheet of paper represents a fresh start that will convey anything your imagination can muster. A bad week in the cube farm might yield a piece of paper filled with résumé bullets, a draft resignation letter, or perhaps a crude doodle of your boss in congress with an enthusiastic Clydesdale named “Buddy.” And, still, that same sheet of paper will happily cooperate in recording your reminder to buy half and half or to receive the phone number for that joint that delivers excellent Hunan food until Midnight. Paper is your friend, and it wants to help.
Paper likes a day off as much as anybody
Of course, this is not to imply that our tasks can’t all be accomplished with the help of an appropriate digital device, and God knows many of you may prefer this route. We’ve each seen the outsize functional yield of one beardy hacker, a perl install, and a couple spare afternoons. It’s more to suggest that paper affords presence and immediacy for the tasks that require our minds to be open, ductile, and generative. If you’ve mastered an electronic tool to the extent that paper seems to impede your flow, then more power to you.
But even in the rarified geek sub-culture of Extreme Programming, we find paper to be front and center. Index cards are employed in abundance, with clients writing user stories, developers tracking tasks, and the cards themselves serving as physical reminders of project progress and next steps. Even in our most technical environments, we’re finding paper has a role to play.
Does this make my FedEx look fat?
Unfortunately, the physicality that makes paper so ideal for “thinking” tasks is the very quality that makes it ill-suited for storage, recall, and transmission over physical distance; paper takes up space, weighs something, and can, in time, degrade in quality. Plus, until they finally build out that international network of pneumatic tubes we’ve been asking for, it’s likely that gzip and sftp will continue to lap faxing and shipping for both cost and efficiency.
But look here at the brilliant hybrid hatched by Life Hacks pal, Dan Egnor, who dutifully scans every important piece of paper that enters his home and runs it through OCR to blend it into a searchable digital index. The source artifact is then filed into a purely chronological folder where it can easily be retrieved if the need ever arises. The best of both worlds for someone who refuses to choose.
The farmer and the cowman should be friends
As Malcolm Gladwell noted in his 2002 New Yorker review of The Myth of the Paperless Office, our real challenge today is not to use less paper but to keep less paper. Paper still has a role in our lives—just not as the sole information tool we have at our disposal. We don’t throw out our wallets when we buy a new suitcase, and no one seems to mind living in a home that contains both a television and a radio. Likewise there’s plenty of room for paper and digital to live alongside each other so long as we remember and respect what each is better at.
For ubiquitous capture, planning, and brainstorming, paper’s tough to beat. For storage, searching, and editing, the point goes to digital. As for organizing and outlining? Your call. But whatever you decide to use and for whatever purpose, it’s comforting to know that the chance for a fresh start is always waiting at arm’s length on a penny’s worth of plain old paper.
